Troubleshooting
ASPNetSpell Include Folder
The most common mistake is not forget to drag-and-drop the ASPNetSpellInclude include folder that you downloaded into the root (top level) of your website.
This results in the following errors:
In such a case - please re-read the Installation Guide
Do you have the latest release?
We are constantly upgrading this software. If you downloaded APSNetSpell more than a week ago - please:
- Download the latest release.
- Clear your browser cache and try again.
Hello World
We have free Hello World Projects for ASP.Net 1,2,3,3.5&4 - MVC2 - MVC3 and Razor. Download them and see if they help you get ASPNetSpell working...
DLL Version
There are 3 versions of the ASPNetSpell DLL depending on your ASP.Net version. Make sure you download the right one...
If you receive compiler errors about a "missing reference" - you have installed the wrong version. Remove ASPNetSpell from your toolbox and /bin folder - and then reinstall using the Installation Guide. This time, so not use the "Ajax enabled dll".
Works on Development But Not On Your Live Server?
Perhaps you have an NTLM authentication issue. Try setting:
- BypassAuthentication = true
You can add this code to your page to get a full read-out of all client-server transactions and errors:
SourceCode:<script type="text/javascript"> var LIVESPELL_DEBUG_MODE = true;</script>All Words are Underlined and No Spelling Suggestions Given
If correct words are shown as spelling mistakes - yet no spelling suggestions are given, then your dictionaries in ASPNetSpellInclude/dictionaries have not loaded:
- Check that the .dic dictionary files in ASPNetSpellInclude/dictionaries have been uploaded
- Give "EVERYONE" read permissions to those files
Rendering Issues with Legacy IE Browsers
Try setting
- DeferScripts = true
De-Bugging Tools
Debugging Scripts
- Browse to ~/ASPNetSpellInclude/debugging-test-scripts/Test.aspx
- Browse to ~/ASPNetSpellInclude/debugging-test-scripts/Test-Instalation.ashx
- Browse to ~/ASPNetSpellInclude/debugging-test-scripts/Test-Server-Ajax.aspx
These scripts should help identify any major issues.
Still Stuck?
If you are still stuck - please Contect Us for support - we will be glad to help.
Be prepared to show a URL or a Hello-World project to illustrate the issue clearly.
